When we learn or suspect that a woman is experiencing violence, many of us do not know how to respond. Fear of making a mistake, a sense of helplessness or the belief that it is “their private matter” often stops us at the very moment when support is needed most.
The most important thing is to believe her. Many women remain silent for a long time because they fear judgement or having the problem minimised. Phrases such as “Surely it is not really like that” or “Maybe you provoked him” only deepen that fear. What truly helps is simple: “I believe you. You are not alone. The violence is not your fault.”
Support means listening without judgement and without pressure. Every woman has her own pace. Helping does not mean making decisions for her, but creating a space where she can speak openly and without consequences.
A common mistake is asking, “Why don’t you just leave?” Leaving is often the most dangerous moment: the perpetrator may become more aggressive, while the woman faces fear, economic insecurity and concern for her children. Support should therefore focus on safe steps rather than quick solutions.
Practical help is just as important as emotional support. Accompany her to the police, a social welfare centre or a healthcare institution. Help with the children. Offer temporary accommodation. Keep important documents safe. Or simply be there when she needs you.
In situations of immediate danger, call the police at once. Violence is not a private matter. Silence has consequences.
Tell her about institutions that can help: safe houses, social welfare centres, SOS helplines, and psychological and legal support. Sometimes that one piece of information can be crucial.
Support does not have to be large to be meaningful. Presence, understanding and one sincere sentence are often enough for a woman to take the first step towards freedom.
Violence is not one woman’s problem; it is a social problem. Every one of us can be a voice that breaks the silence. If you notice signs of violence around you, do not look away. Your support, your words or your call could save someone’s life.
The “OSNAŽI” project provides a space for safe conversation, support and connection with the relevant institutions, so that no woman is left alone in this.
The “OSNAŽI” project is implemented with the support of the Secretariat for Social Protection of the City of Belgrade.